As a leading supplier of automation systems, Beckhoff exemplifies ‘made in Germany’ quality. If you nevertheless need help with one of our products, we are there for you. Our experts stand ready to provide support worldwide in all areas of after-sales service.
Repair service
Our service locations offer high-quality repairs of Beckhoff products in all product and age categories. We use only approved parts and perform the work in accordance with standardized procedures and testing methods. For urgent repairs, we offer an express service. We provide a 12-month warranty on all parts we replace in connection with a repair job.
Field service
Our experts can help you to troubleshoot problems at your location. We also offer on-site installation support and maintenance training. Thanks to our worldwide service network of Beckhoff offices, we can quickly arrive on-site wherever you need us.
Spare parts service
Good availability is a prerequisite for a fast and efficient solution whenever you need spare parts urgently. We offer tested original spare parts via our service network and store critical spare parts in our service warehouses worldwide. We can also produce customer-specific configurations for you on short notice. Thanks to our long-term partnerships with many logistics service providers, we can ship spare parts to you quickly and reliably.
Life cycle management
Every product goes through different phases over the course of its life. After a product has been discontinued, we make sure that spare parts and repairs continue to be available. This ensures long-term availability beyond the series availability of our products. We also notify our customers in a timely manner of any product discontinuation and last-time-buy dates. As part of the product discontinuation process, we also offer extended availability by keeping a stockpile of discontinued products especially reserved for you. Click here for an overview of discontinued products.